The file transmission, storage, encryption, and diagnostic tools provided by GoMon Secure file transfers (accessible via our website and platform) are intended for general file sharing and temporary storage purposes. By accessing or utilizing any of our Free Accounts or Paid Subscriptions, you acknowledge and agree to the terms and limitations outlined in this Disclaimer.
1. Data Transmission and Storage Limitations
GoMon utilizes advanced encryption and network pathways to facilitate secure digital transfers. However, due to the technical nature of cloud infrastructure and the public internet, you explicitly acknowledge that:
- GoMon **does not guarantee** uninterrupted server connectivity or infinite upload/download speeds, as bandwidth can fluctuate based on global routing conditions and tier configurations.
- Files are stored temporarily based on your plan parameters. GoMon is not an archival backup service. We are not responsible for any corporate losses resulting from the automatic, permanent expiration and deletion of transfer links.
2. Password Loss and Encryption Recovery
For users utilizing our premium zero-knowledge or local end-to-end encryption features:
- No Password Recovery: Because GoMon does not store, transmit, or have access to your private encryption passwords or keys, **we cannot recover lost passwords**.
- Permanent Data Lock: If you lose or forget the password to an encrypted transfer, the associated files will become permanently unreadable and completely unrecoverable by anyone, including GoMon technical support.
3. Account Tier Bounds and Data Purging
The lifecycle and capacity limits of your stored files depend strictly on your account status:
- Free Accounts: Transfers on our free tier are provided entirely without service level agreements (SLAs) or data preservation guarantees. Files are deleted automatically after the preset expiration window. GoMon holds no liability for unretrievable data after this period.
- Paid Subscriptions: Premium tiers allow larger uploads and extended custom storage options. However, if a subscription is canceled, downgraded, or a payment fails, any active files exceeding the new tier parameters will be **permanently and immediately purged** from our live storage networks without liability for data loss.
4. Content and Recipient Liability
GoMon acts as a neutral technical intermediary for the transmission of your digital assets. We do not inspect, index, or monitor the contents of your transfers. Consequently:
- You retain absolute legal liability for the files you distribute via our network.
- GoMon is not responsible for what recipients do with your transfer links once you share them, including unauthorized redistribution or downloading by unintended parties.
5. Disclaimer of Warranties and Exclusion of Liability
GoMon’s secure transfer services are delivered on an "as is" and "as available" operational framework. To the maximum extent permitted under applicable law, GoMon and its developers shall not be held liable for any direct, indirect, incidental, special, or consequential damages. This includes, without limitation, **loss of corporate data, unauthorized interception of data payloads, corrupted file uploads, commercial business interruption, or legal penalties** stemming from system downtime or the use of our file transfer tools.
6. Contact Information
If you have any questions or comments regarding this, please contact our support team via our contact form.